Privacy Policy

Effective Date: August 20, 2024

Hoover Homes Inc. ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is handled appropriately. By using our website, services, or providing us with your information, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: This includes your name, address, phone number, email address, and any other information you provide to us when contacting us, requesting a quote, or entering into a contract.Payment Information: If you engage our services, we may collect payment details, such as credit card numbers or bank account information, to process payments.Website Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, pages viewed, and the date and time of your visit. This information helps us improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Provision: To provide you with the services you request, including quotes, consultations, and project execution.Communication: To contact you regarding your project, respond to inquiries, send updates, and provide customer support.Payment Processing: To process payments for services rendered.Marketing: To send you promotional materials, special offers, and other information we believe may be of interest to you. You may opt out of marketing communications at any time.Website Improvement: To analyze website usage and improve our online presence and service offerings.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, marketing agencies, or subcontractors. These service providers are bound by confidentiality agreements and are only permitted to use your information for the purposes of providing their services to us.Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or investigate fraud or other illegal activities.Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners.

4. Data Security

We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small data files stored on your device that allow us to remember your preferences and track website usage. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.

6. Your Rights

You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.Correction: You may request that we correct any inaccuracies in your personal information.Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.Opt-Out: You may opt out of receiving marketing communications from us by following the instructions provided in those communications.

To exercise these rights, please contact us using the contact information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically.